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Case file

Credit cards

Complaint 7948716 Extra

Explained
Company
Extra
Product
Credit card · General-purpose credit card or charge card
Detail
Card opened without my consent or knowledge
From
Oregon 97213
Filed by
Web · Servicemember
Company's answer
Closed with explanation
On time
Yes, within 15 days
Public statement
Company disputes the facts presented in the complaint
  1. Dec 4, 2023Complaint received
  2. Dec 7, 2023Sent to Extra (3 days later)
  3. AnsweredClosed with explanation

Closed with explanation: the company replied and explained its position, but gave no money back and changed nothing. The consumer's own description is not published with this record.

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More Extra complaints about getting a credit card

ReceivedAboutIssueStateAnswerOn time
Jan 15, 2026Credit cardsGetting a credit cardCard opened without my consent or knowledgeFLExplainedYes
Feb 26, 2025Credit cardsGetting a credit cardSent card you never applied forVAExplainedYes
Aug 4, 2023Credit cardsGetting a credit cardCard opened as result of identity theft or fraudILExplainedYes

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Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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