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Case file

Credit cards

Complaint 7354243 Extra

Explained
Company
Extra
Product
Credit card or prepaid card · General-purpose credit card or charge card
Detail
Card opened as result of identity theft or fraud
From
Illinois 61822
Filed by
Web
Company's answer
Closed with explanation
On time
Yes, within 15 days
Public statement
Company believes it acted appropriately as authorized by contract or law
  1. Aug 4, 2023Complaint received
  2. Aug 21, 2023Sent to Extra (17 days later)
  3. AnsweredClosed with explanation

Closed with explanation: the company replied and explained its position, but gave no money back and changed nothing. The consumer's own description is not published with this record.

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More Extra complaints about getting a credit card

ReceivedAboutIssueStateAnswerOn time
Jan 15, 2026Credit cardsGetting a credit cardCard opened without my consent or knowledgeFLExplainedYes
Feb 26, 2025Credit cardsGetting a credit cardSent card you never applied forVAExplainedYes
Dec 4, 2023Credit cardsGetting a credit cardCard opened without my consent or knowledgeORExplainedYes

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Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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