Share your experienceShare
Companies A-Z Rankings Categories Problems By state Latest complaints Trends Compare Experiences Reports Guides Share your experience
Theme
Case file

Auto loans & leases

Complaint 18883573 NBT Bancorp

Money back
Product
Vehicle loan or lease · Loan
Detail
Billing problem
From
Vermont 056XX
Filed by
Web
Company's answer
Closed with monetary relief
On time
Yes, within 15 days
Public statement
Company has responded to the consumer and the CFPB and chooses not to provide a public response
  1. Jan 21, 2026Complaint received
  2. Jan 21, 2026Sent to NBT Bancorp
  3. AnsweredClosed with monetary relief

Closed with monetary relief: the company paid money back or credited the account. The consumer's own description is not published with this record.

Same problem with NBT Bancorp?

Tell people what happened to you and how it ended - it is the part the records leave out.

Share your experience See NBT Bancorp's record

More NBT Bancorp complaints about managing the loan or lease

ReceivedAboutIssueStateAnswerOn time
Oct 30, 2026Auto loans & leasesManaging the loan or leaseProblem with additional products or services purchased with the loanNYIn progressYes
Jun 23, 2025Auto loans & leasesManaging the loan or leaseProblem with fees chargedRIMoney backYes
Mar 7, 2025Auto loans & leasesManaging the loan or leaseBilling problemNHExplainedYes
Jan 16, 2025Auto loans & leasesManaging the loan or leaseBilling problemNYExplainedYes
Dec 17, 2024Auto loans & leasesManaging the loan or leaseLoan sold or transferred to another companyPAExplainedYes
Dec 6, 2022Auto loans & leasesManaging the loan or leaseBilling problemVTMoney backYes
Nov 3, 2022Auto loans & leasesManaging the loan or leaseProblem with fees chargedNYMoney backYes
May 12, 2022Auto loans & leasesManaging the loan or leaseProblem with fees chargedFLFixedYes
Sep 1, 2021Auto loans & leasesManaging the loan or leaseBilling problemNYExplainedYes

Discuss this complaint

Be kind and stick to facts. No account numbers or other people's details. Rules

No comments yet. Start the conversation - questions are welcome too.

Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

Check the record before you sign.

Then add to it. Every experience you share - good or bad - goes on that company's record and helps the next person decide. Two minutes, anonymous.

Share your experience