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Auto loans & leases

Complaint 31447779 NBT Bancorp

In progress
Product
Vehicle loan or lease · Loan
Detail
Problem with additional products or services purchased with the loan
From
New York 10014
Filed by
Web
Company's answer
In progress
On time
Yes, within 15 days
  1. Oct 30, 2026Complaint received
  2. Oct 30, 2026Sent to NBT Bancorp
  3. WaitingIn progress

In progress: the company has not given its final answer yet. Most answer within 15 days; some take up to 60. The consumer's own description is not published with this record.

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More NBT Bancorp complaints about managing the loan or lease

ReceivedAboutIssueStateAnswerOn time
Jan 21, 2026Auto loans & leasesManaging the loan or leaseBilling problemVTMoney backYes
Jun 23, 2025Auto loans & leasesManaging the loan or leaseProblem with fees chargedRIMoney backYes
Mar 7, 2025Auto loans & leasesManaging the loan or leaseBilling problemNHExplainedYes
Jan 16, 2025Auto loans & leasesManaging the loan or leaseBilling problemNYExplainedYes
Dec 17, 2024Auto loans & leasesManaging the loan or leaseLoan sold or transferred to another companyPAExplainedYes
Dec 6, 2022Auto loans & leasesManaging the loan or leaseBilling problemVTMoney backYes
Nov 3, 2022Auto loans & leasesManaging the loan or leaseProblem with fees chargedNYMoney backYes
May 12, 2022Auto loans & leasesManaging the loan or leaseProblem with fees chargedFLFixedYes
Sep 1, 2021Auto loans & leasesManaging the loan or leaseBilling problemNYExplainedYes

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Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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