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Auto loans & leases

Complaint 5567153 NBT Bancorp

Fixed
Product
Vehicle loan or lease · Loan
Detail
Problem with fees charged
From
Florida 32803
Filed by
Referral
Company's answer
Closed with non-monetary relief
On time
Yes, within 15 days
  1. May 12, 2022Complaint received
  2. May 16, 2022Sent to NBT Bancorp (4 days later)
  3. AnsweredClosed with non-monetary relief

Closed with non-monetary relief: the company fixed something - corrected a record, changed an account, stopped collection - without paying money. The consumer's own description is not published with this record.

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More NBT Bancorp complaints about managing the loan or lease

ReceivedAboutIssueStateAnswerOn time
Oct 30, 2026Auto loans & leasesManaging the loan or leaseProblem with additional products or services purchased with the loanNYIn progressYes
Jan 21, 2026Auto loans & leasesManaging the loan or leaseBilling problemVTMoney backYes
Jun 23, 2025Auto loans & leasesManaging the loan or leaseProblem with fees chargedRIMoney backYes
Mar 7, 2025Auto loans & leasesManaging the loan or leaseBilling problemNHExplainedYes
Jan 16, 2025Auto loans & leasesManaging the loan or leaseBilling problemNYExplainedYes
Dec 17, 2024Auto loans & leasesManaging the loan or leaseLoan sold or transferred to another companyPAExplainedYes
Dec 6, 2022Auto loans & leasesManaging the loan or leaseBilling problemVTMoney backYes
Nov 3, 2022Auto loans & leasesManaging the loan or leaseProblem with fees chargedNYMoney backYes
Sep 1, 2021Auto loans & leasesManaging the loan or leaseBilling problemNYExplainedYes

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Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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