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Auto loans & leases

Complaint 6161797 NBT Bancorp

Money back
Product
Vehicle loan or lease · Loan
Detail
Problem with fees charged
From
New York 12203
Filed by
Web
Company's answer
Closed with monetary relief
On time
Yes, within 15 days
  1. Nov 3, 2022Complaint received
  2. Nov 3, 2022Sent to NBT Bancorp
  3. AnsweredClosed with monetary relief

Closed with monetary relief: the company paid money back or credited the account. The consumer's own description is not published with this record.

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More NBT Bancorp complaints about managing the loan or lease

ReceivedAboutIssueStateAnswerOn time
Oct 30, 2026Auto loans & leasesManaging the loan or leaseProblem with additional products or services purchased with the loanNYIn progressYes
Jan 21, 2026Auto loans & leasesManaging the loan or leaseBilling problemVTMoney backYes
Jun 23, 2025Auto loans & leasesManaging the loan or leaseProblem with fees chargedRIMoney backYes
Mar 7, 2025Auto loans & leasesManaging the loan or leaseBilling problemNHExplainedYes
Jan 16, 2025Auto loans & leasesManaging the loan or leaseBilling problemNYExplainedYes
Dec 17, 2024Auto loans & leasesManaging the loan or leaseLoan sold or transferred to another companyPAExplainedYes
Dec 6, 2022Auto loans & leasesManaging the loan or leaseBilling problemVTMoney backYes
May 12, 2022Auto loans & leasesManaging the loan or leaseProblem with fees chargedFLFixedYes
Sep 1, 2021Auto loans & leasesManaging the loan or leaseBilling problemNYExplainedYes

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Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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