Share your experienceShare
Companies A-Z Rankings Categories Problems By state Latest complaints Trends Compare Experiences Reports Guides Share your experience
Theme
Case file

Student loans

Complaint 18898468 Ascent

Explained
Company
Ascent
Product
Student loan · Private student loan
Detail
Problem with customer service
From
Washington 99004
Filed by
Web
Company's answer
Closed with explanation
On time
Yes, within 15 days
  1. Jan 21, 2026Complaint received
  2. Jan 26, 2026Sent to Ascent (5 days later)
  3. AnsweredClosed with explanation

Closed with explanation: the company replied and explained its position, but gave no money back and changed nothing. The consumer's own description is not published with this record.

Same problem with Ascent?

Tell people what happened to you and how it ended - it is the part the records leave out.

Share your experience See Ascent's record

More Ascent complaints about dealing with your lender or servicer

ReceivedAboutIssueStateAnswerOn time
Oct 23, 2026Student loansDealing with your lender or servicerReceived bad information about your loanKSNo timely replyNo
Oct 14, 2026Student loansDealing with your lender or servicerTrouble with how payments are being handledNHExplainedNo
Oct 4, 2026Student loansDealing with your lender or servicerCo-signerCOExplainedYes
Sep 11, 2026Student loansDealing with your lender or servicerTrouble with how payments are being handledVAExplainedNo
Sep 10, 2026Student loansDealing with your lender or servicerNeed information about your loan balance or loan termsPANo timely replyNo
Aug 25, 2026Student loansDealing with your lender or servicerTrouble with how payments are being handledNMExplainedNo
Aug 25, 2026Student loansDealing with your lender or servicerProblem with customer serviceFLExplainedNo
Aug 18, 2026Student loansDealing with your lender or servicerReceived bad information about your loanCAFixedNo
Aug 17, 2026Student loansDealing with your lender or servicerNeed information about your loan balance or loan termsCONo timely replyNo
Aug 9, 2026Student loansDealing with your lender or servicerProblem with customer serviceNYNo timely replyNo

Discuss this complaint

Be kind and stick to facts. No account numbers or other people's details. Rules

No comments yet. Start the conversation - questions are welcome too.

Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

Check the record before you sign.

Then add to it. Every experience you share - good or bad - goes on that company's record and helps the next person decide. Two minutes, anonymous.

Share your experience