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Mortgages

Complaint 19007625 CrossCountry Mortgage

Explained
Product
Mortgage · Conventional home mortgage
Detail
Their investigation did not fix an error on your report
From
Arizona XXXXX
Filed by
Web
Company's answer
Closed with explanation
On time
Yes, within 15 days
  1. Dec 1, 2025Complaint received
  2. Jan 26, 2026Sent to CrossCountry Mortgage (56 days later)
  3. AnsweredClosed with explanation

Closed with explanation: the company replied and explained its position, but gave no money back and changed nothing. The consumer's own description is not published with this record.

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More CrossCountry Mortgage complaints about problem with a company's investigation into an existing problem

ReceivedAboutIssueStateAnswerOn time
Oct 22, 2026MortgagesProblem with a company's investigation into an existing problemTheir investigation did not fix an error on your reportNEIn progressYes
Aug 17, 2026MortgagesProblem with a company's investigation into an existing problemTheir investigation did not fix an error on your reportTXFixedYes
Jul 11, 2026MortgagesProblem with a company's investigation into an existing problemProblem with personal statement of disputeARExplainedYes
Jun 16, 2026Credit reportingProblem with a company's investigation into an existing problemTheir investigation did not fix an error on your reportKYExplainedYes
May 28, 2026Credit reportingProblem with a company's investigation into an existing problemTheir investigation did not fix an error on your reportMIExplainedYes
May 21, 2026Credit reportingProblem with a company's investigation into an existing problemTheir investigation did not fix an error on your reportFLExplainedYes
Apr 13, 2026Credit reportingProblem with a company's investigation into an existing problemTheir investigation did not fix an error on your reportFLExplainedNo
Feb 3, 2026Credit reportingProblem with a company's investigation into an existing problemTheir investigation did not fix an error on your reportFLExplainedYes
Jan 21, 2026Credit reportingProblem with a company's investigation into an existing problemTheir investigation did not fix an error on your reportOHExplainedYes
Jan 8, 2026Credit reportingProblem with a company's investigation into an existing problemDifficulty submitting a dispute or getting information about a dispute over the phoneOKExplainedYes

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Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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