Case file
Credit reporting
Complaint 22663121 CrossCountry Mortgage
Explained- Product
- Credit reporting or other personal consumer reports · Credit reporting
- Detail
- Their investigation did not fix an error on your report
- Filed by
- Web · Servicemember
- Company's answer
- Closed with explanation
- On time
- Yes, within 15 days
- May 28, 2026Complaint received
- May 28, 2026Sent to CrossCountry Mortgage
- AnsweredClosed with explanation
Closed with explanation: the company replied and explained its position, but gave no money back and changed nothing. The consumer's own description is not published with this record.
More CrossCountry Mortgage complaints about problem with a company's investigation into an existing problem
| Received | About | Issue | State | Answer | On time |
|---|
| Oct 22, 2026 | Mortgages | Problem with a company's investigation into an existing problemTheir investigation did not fix an error on your report | NE | In progress | Yes |
| Aug 17, 2026 | Mortgages | Problem with a company's investigation into an existing problemTheir investigation did not fix an error on your report | TX | Fixed | Yes |
| Jul 11, 2026 | Mortgages | Problem with a company's investigation into an existing problemProblem with personal statement of dispute | AR | Explained | Yes |
| Jun 16, 2026 | Credit reporting | Problem with a company's investigation into an existing problemTheir investigation did not fix an error on your report | KY | Explained | Yes |
| May 21, 2026 | Credit reporting | Problem with a company's investigation into an existing problemTheir investigation did not fix an error on your report | FL | Explained | Yes |
| Apr 13, 2026 | Credit reporting | Problem with a company's investigation into an existing problemTheir investigation did not fix an error on your report | FL | Explained | No |
| Feb 3, 2026 | Credit reporting | Problem with a company's investigation into an existing problemTheir investigation did not fix an error on your report | FL | Explained | Yes |
| Jan 21, 2026 | Credit reporting | Problem with a company's investigation into an existing problemTheir investigation did not fix an error on your report | OH | Explained | Yes |
| Jan 8, 2026 | Credit reporting | Problem with a company's investigation into an existing problemDifficulty submitting a dispute or getting information about a dispute over the phone | OK | Explained | Yes |
| Dec 1, 2025 | Mortgages | Problem with a company's investigation into an existing problemTheir investigation did not fix an error on your report | AZ | Explained | Yes |
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