Case file
Mortgages
Complaint 25451431 CrossCountry Mortgage
Fixed- Product
- Mortgage · Conventional home mortgage
- Detail
- Their investigation did not fix an error on your report
- Filed by
- Web
- Company's answer
- Closed with non-monetary relief
- On time
- Yes, within 15 days
- Aug 17, 2026Complaint received
- Aug 17, 2026Sent to CrossCountry Mortgage
- AnsweredClosed with non-monetary relief
Closed with non-monetary relief: the company fixed something - corrected a record, changed an account, stopped collection - without paying money. The consumer's own description is not published with this record.
More CrossCountry Mortgage complaints about problem with a company's investigation into an existing problem
| Received | About | Issue | State | Answer | On time |
|---|
| Oct 22, 2026 | Mortgages | Problem with a company's investigation into an existing problemTheir investigation did not fix an error on your report | NE | In progress | Yes |
| Jul 11, 2026 | Mortgages | Problem with a company's investigation into an existing problemProblem with personal statement of dispute | AR | Explained | Yes |
| Jun 16, 2026 | Credit reporting | Problem with a company's investigation into an existing problemTheir investigation did not fix an error on your report | KY | Explained | Yes |
| May 28, 2026 | Credit reporting | Problem with a company's investigation into an existing problemTheir investigation did not fix an error on your report | MI | Explained | Yes |
| May 21, 2026 | Credit reporting | Problem with a company's investigation into an existing problemTheir investigation did not fix an error on your report | FL | Explained | Yes |
| Apr 13, 2026 | Credit reporting | Problem with a company's investigation into an existing problemTheir investigation did not fix an error on your report | FL | Explained | No |
| Feb 3, 2026 | Credit reporting | Problem with a company's investigation into an existing problemTheir investigation did not fix an error on your report | FL | Explained | Yes |
| Jan 21, 2026 | Credit reporting | Problem with a company's investigation into an existing problemTheir investigation did not fix an error on your report | OH | Explained | Yes |
| Jan 8, 2026 | Credit reporting | Problem with a company's investigation into an existing problemDifficulty submitting a dispute or getting information about a dispute over the phone | OK | Explained | Yes |
| Dec 1, 2025 | Mortgages | Problem with a company's investigation into an existing problemTheir investigation did not fix an error on your report | AZ | Explained | Yes |
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