Share your experienceShare
Companies A-Z Rankings Categories Problems By state Latest complaints Trends Compare Experiences Reports Guides Share your experience
Theme
Case file

Student loans

Complaint 1902624 Student Services

Closed
Product
Student loan · Federal student loan servicing
Detail
Need information about my balance/terms
From
Oregon 97214
Filed by
Web
Company's answer
Closed
On time
Yes, within 15 days
Public statement
Company believes the complaint is the result of a misunderstanding
  1. Apr 29, 2016Complaint received
  2. Dec 27, 2016Sent to Student Services (242 days later)
  3. AnsweredClosed

Closed: the company closed the complaint. The consumer's own description is not published with this record.

Same problem with Student Services?

Tell people what happened to you and how it ended - it is the part the records leave out.

Share your experience See Student Services's record

More Student Services complaints about dealing with my lender or servicer

ReceivedAboutIssueStateAnswerOn time
Apr 10, 2017Student loansDealing with my lender or servicerReceived bad information about my loanMDExplainedYes
Mar 23, 2017Student loansDealing with my lender or servicerKeep getting calls about my loanMNClosedYes
Dec 13, 2016Student loansDealing with my lender or servicerNeed information about my balance/termsCAClosedYes
Nov 10, 2016Student loansDealing with my lender or servicerReceived bad information about my loanWVFixedYes
Aug 16, 2016Student loansDealing with my lender or servicerReceived bad information about my loanCAMoney backYes
Jun 21, 2016Student loansDealing with my lender or servicerKeep getting calls about my loanCAFixedYes
Feb 27, 2016Student loansDealing with my lender or servicerReceived bad information about my loanCOMoney backYes

Discuss this complaint

Be kind and stick to facts. No account numbers or other people's details. Rules

No comments yet. Start the conversation - questions are welcome too.

Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

Check the record before you sign.

Then add to it. Every experience you share - good or bad - goes on that company's record and helps the next person decide. Two minutes, anonymous.

Share your experience