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Student loans

Complaint 2203060 Student Services

Fixed
Product
Student loan · Federal student loan servicing
Detail
Received bad information about my loan
From
West Virginia 25411
Filed by
Web
Company's answer
Closed with non-monetary relief
On time
Yes, within 15 days
Public statement
Company believes it acted appropriately as authorized by contract or law
  1. Nov 10, 2016Complaint received
  2. Nov 14, 2016Sent to Student Services (4 days later)
  3. AnsweredClosed with non-monetary relief

Closed with non-monetary relief: the company fixed something - corrected a record, changed an account, stopped collection - without paying money. The consumer's own description is not published with this record.

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More Student Services complaints about dealing with my lender or servicer

ReceivedAboutIssueStateAnswerOn time
Apr 10, 2017Student loansDealing with my lender or servicerReceived bad information about my loanMDExplainedYes
Mar 23, 2017Student loansDealing with my lender or servicerKeep getting calls about my loanMNClosedYes
Dec 13, 2016Student loansDealing with my lender or servicerNeed information about my balance/termsCAClosedYes
Aug 16, 2016Student loansDealing with my lender or servicerReceived bad information about my loanCAMoney backYes
Jun 21, 2016Student loansDealing with my lender or servicerKeep getting calls about my loanCAFixedYes
Apr 29, 2016Student loansDealing with my lender or servicerNeed information about my balance/termsORClosedYes
Feb 27, 2016Student loansDealing with my lender or servicerReceived bad information about my loanCOMoney backYes

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Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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