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Student loans

Complaint 2427066 Student Services

Explained
Product
Student loan · Federal student loan servicing
Detail
Received bad information about my loan
From
Maryland 20636
Filed by
Phone
Company's answer
Closed with explanation
On time
Yes, within 15 days
Public statement
Company believes it acted appropriately as authorized by contract or law
  1. Apr 10, 2017Complaint received
  2. Apr 11, 2017Sent to Student Services (1 day later)
  3. AnsweredClosed with explanation

Closed with explanation: the company replied and explained its position, but gave no money back and changed nothing. The consumer's own description is not published with this record.

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More Student Services complaints about dealing with my lender or servicer

ReceivedAboutIssueStateAnswerOn time
Mar 23, 2017Student loansDealing with my lender or servicerKeep getting calls about my loanMNClosedYes
Dec 13, 2016Student loansDealing with my lender or servicerNeed information about my balance/termsCAClosedYes
Nov 10, 2016Student loansDealing with my lender or servicerReceived bad information about my loanWVFixedYes
Aug 16, 2016Student loansDealing with my lender or servicerReceived bad information about my loanCAMoney backYes
Jun 21, 2016Student loansDealing with my lender or servicerKeep getting calls about my loanCAFixedYes
Apr 29, 2016Student loansDealing with my lender or servicerNeed information about my balance/termsORClosedYes
Feb 27, 2016Student loansDealing with my lender or servicerReceived bad information about my loanCOMoney backYes

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Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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