Case file
Bank accounts
Complaint 19118645 Sallie Mae
Explained- Product
- Checking or savings account · Checking account
- Detail
- Funds not handled or disbursed as instructed
- Filed by
- Web
- Company's answer
- Closed with explanation
- On time
- Yes, within 15 days
- Public statement
- Company believes it acted appropriately as authorized by contract or law
- Jan 29, 2026Complaint received
- Jan 29, 2026Sent to Sallie Mae
- AnsweredClosed with explanation
Closed with explanation: the company replied and explained its position, but gave no money back and changed nothing. The consumer's own description is not published with this record.
More Sallie Mae complaints about managing an account
| Received | About | Issue | State | Answer | On time |
|---|
| Oct 27, 2026 | Bank accounts | Managing an accountProblem with fees or penalties | GA | Explained | Yes |
| Oct 26, 2026 | Bank accounts | Managing an accountFunds not handled or disbursed as instructed | VA | Fixed | Yes |
| Aug 26, 2026 | Bank accounts | Managing an accountFunds not handled or disbursed as instructed | TX | Explained | Yes |
| Jun 16, 2026 | Bank accounts | Managing an accountDeposits and withdrawals | NY | Explained | Yes |
| Jun 5, 2026 | Bank accounts | Managing an accountFunds not handled or disbursed as instructed | GA | Explained | Yes |
| May 5, 2026 | Bank accounts | Managing an accountDeposits and withdrawals | FL | Explained | Yes |
| Mar 25, 2026 | Bank accounts | Managing an accountFunds not handled or disbursed as instructed | GA | Explained | Yes |
| Mar 24, 2026 | Bank accounts | Managing an accountDeposits and withdrawals | FL | Explained | Yes |
| Jul 15, 2025 | Bank accounts | Managing an accountFunds not handled or disbursed as instructed | MD | Explained | Yes |
| Jun 9, 2025 | Bank accounts | Managing an accountFunds not handled or disbursed as instructed | PA | Explained | Yes |
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