Case file
Bank accounts
Complaint 31096803 Sallie Mae
Explained- Product
- Checking or savings account · CD (Certificate of Deposit)
- Detail
- Problem with fees or penalties
- Filed by
- Web · Servicemember
- Company's answer
- Closed with explanation
- On time
- Yes, within 15 days
- Public statement
- Company believes it acted appropriately as authorized by contract or law
- Oct 27, 2026Complaint received
- Oct 27, 2026Sent to Sallie Mae
- AnsweredClosed with explanation
Closed with explanation: the company replied and explained its position, but gave no money back and changed nothing. The consumer's own description is not published with this record.
More Sallie Mae complaints about managing an account
| Received | About | Issue | State | Answer | On time |
|---|
| Oct 26, 2026 | Bank accounts | Managing an accountFunds not handled or disbursed as instructed | VA | Fixed | Yes |
| Aug 26, 2026 | Bank accounts | Managing an accountFunds not handled or disbursed as instructed | TX | Explained | Yes |
| Jun 16, 2026 | Bank accounts | Managing an accountDeposits and withdrawals | NY | Explained | Yes |
| Jun 5, 2026 | Bank accounts | Managing an accountFunds not handled or disbursed as instructed | GA | Explained | Yes |
| May 5, 2026 | Bank accounts | Managing an accountDeposits and withdrawals | FL | Explained | Yes |
| Mar 25, 2026 | Bank accounts | Managing an accountFunds not handled or disbursed as instructed | GA | Explained | Yes |
| Mar 24, 2026 | Bank accounts | Managing an accountDeposits and withdrawals | FL | Explained | Yes |
| Jan 29, 2026 | Bank accounts | Managing an accountFunds not handled or disbursed as instructed | MA | Explained | Yes |
| Jul 15, 2025 | Bank accounts | Managing an accountFunds not handled or disbursed as instructed | MD | Explained | Yes |
| Jun 9, 2025 | Bank accounts | Managing an accountFunds not handled or disbursed as instructed | PA | Explained | Yes |
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