Case file
Debt collection
Complaint 19206787 Firstsource Business Process Services
Explained- Product
- Debt collection · Other debt
- Detail
- You told them to stop contacting you, but they keep trying
- Filed by
- Web
- Company's answer
- Closed with explanation
- On time
- Yes, within 15 days
- Public statement
- Company believes the complaint is the result of a misunderstanding
- Oct 15, 2025Complaint received
- Feb 18, 2026Sent to Firstsource Business Process Services (126 days later)
- AnsweredClosed with explanation
Closed with explanation: the company replied and explained its position, but gave no money back and changed nothing. The consumer's own description is not published with this record.
More Firstsource Business Process Services complaints about electronic communications
| Received | About | Issue | State | Answer | On time |
|---|
| Oct 27, 2026 | Debt collection | Electronic communicationsFrequent or repeated messages | TX | In progress | Yes |
| Oct 19, 2026 | Debt collection | Electronic communicationsFrequent or repeated messages | CA | In progress | Yes |
| Sep 16, 2026 | Debt collection | Electronic communicationsFrequent or repeated messages | FL | Explained | Yes |
| Aug 28, 2026 | Debt collection | Electronic communicationsFrequent or repeated messages | MI | Explained | Yes |
| Aug 20, 2026 | Debt collection | Electronic communicationsContacted before 8am or after 9pm | CA | Explained | Yes |
| Aug 18, 2026 | Debt collection | Electronic communicationsFrequent or repeated messages | VA | Explained | Yes |
| Jul 28, 2026 | Debt collection | Electronic communicationsFrequent or repeated messages | TX | Explained | Yes |
| Jul 12, 2026 | Debt collection | Electronic communicationsFrequent or repeated messages | MI | Explained | Yes |
| Apr 29, 2026 | Debt collection | Electronic communicationsFrequent or repeated messages | OH | Explained | Yes |
| Apr 7, 2026 | Debt collection | Electronic communicationsYou told them to stop contacting you, but they keep trying | SC | Explained | Yes |
Discuss this complaint
No comments yet. Start the conversation - questions are welcome too.