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Payday & personal loans

Complaint 1925113 Universal Account Servicing

Explained
Product
Consumer Loan · Installment loan
From
Massachusetts 02368
Filed by
Web · Servicemember
Company's answer
Closed with explanation
On time
Yes, within 15 days
Public statement
Company believes the complaint is the result of a misunderstanding
  1. May 13, 2016Complaint received
  2. May 18, 2016Sent to Universal Account Servicing (5 days later)
  3. AnsweredClosed with explanation

Closed with explanation: the company replied and explained its position, but gave no money back and changed nothing. The consumer's own description is not published with this record.

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More Universal Account Servicing complaints about managing the loan or lease

ReceivedAboutIssueStateAnswerOn time
Feb 24, 2017Payday & personal loansManaging the loan or leaseMDExplainedYes
Jan 12, 2016Payday & personal loansManaging the loan or leaseCOExplainedNo
May 31, 2015Payday & personal loansManaging the loan or leaseILFixedYes

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Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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