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Mortgages

Complaint 1944054 Castle and Cookie Mortgage

Explained
Product
Mortgage · FHA mortgage
From
Utah 84655
Filed by
Web
Company's answer
Closed with explanation
On time
Yes, within 15 days
Public statement
Company believes it acted appropriately as authorized by contract or law
  1. May 26, 2016Complaint received
  2. May 26, 2016Sent to Castle and Cookie Mortgage
  3. AnsweredClosed with explanation

Closed with explanation: the company replied and explained its position, but gave no money back and changed nothing. The consumer's own description is not published with this record.

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More Castle and Cookie Mortgage complaints about loan servicing, payments, escrow account

ReceivedAboutIssueStateAnswerOn time
Jun 1, 2016MortgagesLoan servicing, payments, escrow accountAZExplainedNo
Apr 18, 2015MortgagesLoan servicing, payments, escrow accountTXExplainedYes
Mar 21, 2015MortgagesLoan servicing, payments, escrow accountTXExplainedYes
Mar 20, 2015MortgagesLoan servicing, payments, escrow accountNMExplainedYes
Dec 18, 2014MortgagesLoan servicing, payments, escrow accountNMExplainedYes
Aug 29, 2014MortgagesLoan servicing, payments, escrow accountAZClosedYes
Aug 13, 2014MortgagesLoan servicing, payments, escrow accountNMClosedNo

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Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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