Share your experienceShare
Companies A-Z Rankings Categories Problems By state Latest complaints Trends Compare Experiences Reports Guides Share your experience
Theme
Case file

Mortgages

Complaint 1950125 Castle and Cookie Mortgage

Explained
Product
Mortgage · Conventional fixed mortgage
From
Arizona 85202
Filed by
Web
Company's answer
Closed with explanation
On time
No
Public statement
Company believes it acted appropriately as authorized by contract or law
  1. Jun 1, 2016Complaint received
  2. Jun 3, 2016Sent to Castle and Cookie Mortgage (2 days later)
  3. AnsweredClosed with explanation

Closed with explanation: the company replied and explained its position, but gave no money back and changed nothing. The consumer's own description is not published with this record.

Same problem with Castle and Cookie Mortgage?

Tell people what happened to you and how it ended - it is the part the records leave out.

Share your experience See Castle and Cookie Mortgage's record

More Castle and Cookie Mortgage complaints about loan servicing, payments, escrow account

ReceivedAboutIssueStateAnswerOn time
May 26, 2016MortgagesLoan servicing, payments, escrow accountUTExplainedYes
Apr 18, 2015MortgagesLoan servicing, payments, escrow accountTXExplainedYes
Mar 21, 2015MortgagesLoan servicing, payments, escrow accountTXExplainedYes
Mar 20, 2015MortgagesLoan servicing, payments, escrow accountNMExplainedYes
Dec 18, 2014MortgagesLoan servicing, payments, escrow accountNMExplainedYes
Aug 29, 2014MortgagesLoan servicing, payments, escrow accountAZClosedYes
Aug 13, 2014MortgagesLoan servicing, payments, escrow accountNMClosedNo

Discuss this complaint

Be kind and stick to facts. No account numbers or other people's details. Rules

No comments yet. Start the conversation - questions are welcome too.

Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

Check the record before you sign.

Then add to it. Every experience you share - good or bad - goes on that company's record and helps the next person decide. Two minutes, anonymous.

Share your experience