Case file
Money transfers & apps
Complaint 19706266 U.S. Bank
Explained- Product
- Money transfer, virtual currency, or money service · Money order, traveler's check or cashier's check
- Filed by
- Web
- Company's answer
- Closed with explanation
- On time
- Yes, within 15 days
- Public statement
- Company has responded to the consumer and the CFPB and chooses not to provide a public response
- Feb 23, 2026Complaint received
- Feb 23, 2026Sent to U.S. Bank
- AnsweredClosed with explanation
Closed with explanation: the company replied and explained its position, but gave no money back and changed nothing. The consumer's own description is not published with this record.
More U.S. Bank complaints about problem with customer service
| Received | About | Issue | State | Answer | On time |
|---|
| Oct 19, 2026 | Money transfers & apps | Problem with customer service | CA | Explained | Yes |
| Oct 10, 2026 | Money transfers & apps | Problem with customer service | CA | Explained | Yes |
| Oct 5, 2026 | Money transfers & apps | Problem with customer service | FL | Explained | Yes |
| Aug 31, 2026 | Money transfers & apps | Problem with customer service | CA | Explained | Yes |
| Jun 23, 2026 | Money transfers & apps | Problem with customer service | CO | Explained | Yes |
| Jun 18, 2026 | Money transfers & apps | Problem with customer service | CA | Explained | Yes |
| Jun 17, 2026 | Money transfers & apps | Problem with customer service | NE | Explained | Yes |
| May 10, 2026 | Money transfers & apps | Problem with customer service | FL | Explained | Yes |
| Apr 21, 2026 | Money transfers & apps | Problem with customer service | CA | Explained | Yes |
| Apr 17, 2026 | Money transfers & apps | Problem with customer service | NE | Explained | Yes |
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