Share your experienceShare
Companies A-Z Rankings Categories Problems By state Latest complaints Trends Compare Experiences Reports Guides Share your experience
Theme
Case file

Money transfers & apps

Complaint 21362199 U.S. Bank

Explained
Company
U.S. Bank
Product
Money transfer, virtual currency, or money service · Money order, traveler's check or cashier's check
From
Nebraska 68516
Filed by
Web · Older American
Company's answer
Closed with explanation
On time
Yes, within 15 days
Public statement
Company has responded to the consumer and the CFPB and chooses not to provide a public response
  1. Apr 17, 2026Complaint received
  2. Apr 18, 2026Sent to U.S. Bank (1 day later)
  3. AnsweredClosed with explanation

Closed with explanation: the company replied and explained its position, but gave no money back and changed nothing. The consumer's own description is not published with this record.

Same problem with U.S. Bank?

Tell people what happened to you and how it ended - it is the part the records leave out.

Share your experience See U.S. Bank's record

More U.S. Bank complaints about problem with customer service

ReceivedAboutIssueStateAnswerOn time
Oct 19, 2026Money transfers & appsProblem with customer serviceCAExplainedYes
Oct 10, 2026Money transfers & appsProblem with customer serviceCAExplainedYes
Oct 5, 2026Money transfers & appsProblem with customer serviceFLExplainedYes
Aug 31, 2026Money transfers & appsProblem with customer serviceCAExplainedYes
Jun 23, 2026Money transfers & appsProblem with customer serviceCOExplainedYes
Jun 18, 2026Money transfers & appsProblem with customer serviceCAExplainedYes
Jun 17, 2026Money transfers & appsProblem with customer serviceNEExplainedYes
May 10, 2026Money transfers & appsProblem with customer serviceFLExplainedYes
Apr 21, 2026Money transfers & appsProblem with customer serviceCAExplainedYes
Feb 23, 2026Money transfers & appsProblem with customer serviceOHExplainedYes

Discuss this complaint

Be kind and stick to facts. No account numbers or other people's details. Rules

No comments yet. Start the conversation - questions are welcome too.

Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

Check the record before you sign.

Then add to it. Every experience you share - good or bad - goes on that company's record and helps the next person decide. Two minutes, anonymous.

Share your experience