Case file
Money transfers & apps
Complaint 21448221 U.S. Bank
Explained- Product
- Money transfer, virtual currency, or money service · Check cashing service
- Filed by
- Phone
- Company's answer
- Closed with explanation
- On time
- Yes, within 15 days
- Public statement
- Company has responded to the consumer and the CFPB and chooses not to provide a public response
- Apr 21, 2026Complaint received
- Apr 21, 2026Sent to U.S. Bank
- AnsweredClosed with explanation
Closed with explanation: the company replied and explained its position, but gave no money back and changed nothing. The consumer's own description is not published with this record.
More U.S. Bank complaints about problem with customer service
| Received | About | Issue | State | Answer | On time |
|---|
| Oct 19, 2026 | Money transfers & apps | Problem with customer service | CA | Explained | Yes |
| Oct 10, 2026 | Money transfers & apps | Problem with customer service | CA | Explained | Yes |
| Oct 5, 2026 | Money transfers & apps | Problem with customer service | FL | Explained | Yes |
| Aug 31, 2026 | Money transfers & apps | Problem with customer service | CA | Explained | Yes |
| Jun 23, 2026 | Money transfers & apps | Problem with customer service | CO | Explained | Yes |
| Jun 18, 2026 | Money transfers & apps | Problem with customer service | CA | Explained | Yes |
| Jun 17, 2026 | Money transfers & apps | Problem with customer service | NE | Explained | Yes |
| May 10, 2026 | Money transfers & apps | Problem with customer service | FL | Explained | Yes |
| Apr 17, 2026 | Money transfers & apps | Problem with customer service | NE | Explained | Yes |
| Feb 23, 2026 | Money transfers & apps | Problem with customer service | OH | Explained | Yes |
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