Case file
Credit cards
Complaint 19815130 Prosper Marketplace
Explained- Product
- Credit card · General-purpose credit card or charge card
- Detail
- Can't close your account
- Filed by
- Web · Older American
- Company's answer
- Closed with explanation
- On time
- Yes, within 15 days
- Public statement
- Company has responded to the consumer and the CFPB and chooses not to provide a public response
- Feb 26, 2026Complaint received
- Feb 26, 2026Sent to Prosper Marketplace
- AnsweredClosed with explanation
Closed with explanation: the company replied and explained its position, but gave no money back and changed nothing. The consumer's own description is not published with this record.
More Prosper Marketplace complaints about closing your account
| Received | About | Issue | State | Answer | On time |
|---|
| Sep 20, 2026 | Credit cards | Closing your accountCompany closed your account | GA | Explained | Yes |
| Jul 14, 2026 | Credit cards | Closing your accountCan't close your account | MS | Explained | Yes |
| Dec 24, 2025 | Credit cards | Closing your accountCompany closed your account | IN | Explained | Yes |
| Nov 16, 2025 | Credit cards | Closing your accountCan't close your account | PA | Fixed | Yes |
| Oct 14, 2025 | Credit cards | Closing your accountCan't close your account | MD | Fixed | Yes |
| Apr 23, 2025 | Credit cards | Closing your accountCompany closed your account | CO | Explained | Yes |
| Dec 13, 2024 | Credit cards | Closing your accountCompany closed your account | VA | Explained | Yes |
| Nov 21, 2024 | Credit cards | Closing your accountCompany closed your account | MD | Explained | Yes |
| Oct 25, 2024 | Credit cards | Closing your accountCan't close your account | TX | Fixed | Yes |
| Aug 17, 2024 | Credit cards | Closing your accountCan't close your account | NY | Explained | Yes |
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