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Case file

Credit cards

Complaint 2015122 Capital One

Explained
Product
Credit card
From
Maryland 20748
Filed by
Web
Company's answer
Closed with explanation
On time
Yes, within 15 days
  1. Jul 15, 2016Complaint received
  2. Jul 15, 2016Sent to Capital One
  3. AnsweredClosed with explanation

Closed with explanation: the company replied and explained its position, but gave no money back and changed nothing. The consumer's own description is not published with this record.

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More Capital One complaints about overlimit fee

ReceivedAboutIssueStateAnswerOn time
Dec 22, 2016Credit cardsOverlimit feeFLExplainedYes
Sep 25, 2016Credit cardsOverlimit feeVAExplainedYes
Jul 1, 2016Credit cardsOverlimit feeMAMoney backYes
Mar 10, 2016Credit cardsOverlimit feeILMoney backYes
Jan 1, 2016Credit cardsOverlimit feeMIMoney backYes
Dec 18, 2015Credit cardsOverlimit feeILExplainedYes
Dec 11, 2015Credit cardsOverlimit feeNCExplainedYes
Nov 26, 2015Credit cardsOverlimit feeMIExplainedYes
Nov 24, 2015Credit cardsOverlimit feeINExplainedYes
Nov 2, 2015Credit cardsOverlimit feeILMoney backYes

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Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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