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Case file

Bank accounts

Complaint 20896742 FIS

Explained
Product
Checking or savings account · Checking account
Detail
Late or other fees
From
Virginia 20176
Filed by
Web
Company's answer
Closed with explanation
On time
Yes, within 15 days
Public statement
Company has responded to the consumer and the CFPB and chooses not to provide a public response
  1. Apr 2, 2026Complaint received
  2. Apr 2, 2026Sent to FIS
  3. AnsweredClosed with explanation

Closed with explanation: the company replied and explained its position, but gave no money back and changed nothing. The consumer's own description is not published with this record.

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More FIS complaints about problem caused by your funds being low

ReceivedAboutIssueStateAnswerOn time
Oct 28, 2026Bank accountsProblem caused by your funds being lowOverdrafts and overdraft feesTXExplainedYes
Aug 19, 2026Bank accountsProblem caused by your funds being lowNon-sufficient funds and associated feesNCExplainedYes
Aug 2, 2026Bank accountsProblem caused by your funds being lowOverdrafts and overdraft feesLAExplainedYes
Jul 14, 2026Bank accountsProblem caused by your funds being lowNon-sufficient funds and associated feesUTExplainedYes
Jul 13, 2026Bank accountsProblem caused by your funds being lowOverdrafts and overdraft feesMAExplainedYes
Jun 16, 2026Bank accountsProblem caused by your funds being lowNon-sufficient funds and associated feesTNExplainedYes
Jun 10, 2026Bank accountsProblem caused by your funds being lowBounced checks or returned paymentsINExplainedYes
May 15, 2026Bank accountsProblem caused by your funds being lowOverdrafts and overdraft feesILExplainedYes
May 1, 2026Bank accountsProblem caused by your funds being lowOverdrafts and overdraft feesGAExplainedYes
Mar 24, 2026Bank accountsProblem caused by your funds being lowOverdrafts and overdraft feesPAExplainedYes

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Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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