Case file
Bank accounts
Complaint 20955202 Novo Platform
Money back- Product
- Checking or savings account · Checking account
- Detail
- Didn't receive terms that were advertised
- Filed by
- Web
- Company's answer
- Closed with monetary relief
- On time
- No
- Apr 4, 2026Complaint received
- Apr 16, 2026Sent to Novo Platform (12 days later)
- AnsweredClosed with monetary relief
Closed with monetary relief: the company paid money back or credited the account. The consumer's own description is not published with this record.
More Novo Platform complaints about opening an account
| Received | About | Issue | State | Answer | On time |
|---|
| Oct 29, 2026 | Bank accounts | Opening an accountUnable to open an account | TX | Explained | Yes |
| May 9, 2026 | Bank accounts | Opening an accountDidn't receive terms that were advertised | MA | Explained | No |
| Apr 21, 2026 | Bank accounts | Opening an accountDidn't receive terms that were advertised | OH | Explained | Yes |
| Feb 28, 2026 | Bank accounts | Opening an accountDidn't receive terms that were advertised | TX | Explained | No |
| Feb 3, 2026 | Bank accounts | Opening an accountDidn't receive terms that were advertised | CO | Explained | Yes |
| Jan 21, 2026 | Bank accounts | Opening an accountDidn't receive terms that were advertised | MI | Explained | Yes |
| Dec 22, 2025 | Bank accounts | Opening an accountDidn't receive terms that were advertised | CA | Explained | No |
| Dec 18, 2025 | Bank accounts | Opening an accountDidn't receive terms that were advertised | CA | Explained | No |
| Dec 10, 2025 | Bank accounts | Opening an accountDidn't receive terms that were advertised | TX | Explained | No |
| Dec 3, 2025 | Bank accounts | Opening an accountDidn't receive terms that were advertised | TX | Explained | No |
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