Case file
Bank accounts
Complaint 21424978 Novo Platform
Explained- Product
- Checking or savings account · Checking account
- Detail
- Didn't receive terms that were advertised
- Filed by
- Web
- Company's answer
- Closed with explanation
- On time
- Yes, within 15 days
- Apr 21, 2026Complaint received
- May 15, 2026Sent to Novo Platform (24 days later)
- AnsweredClosed with explanation
Closed with explanation: the company replied and explained its position, but gave no money back and changed nothing. The consumer's own description is not published with this record.
More Novo Platform complaints about opening an account
| Received | About | Issue | State | Answer | On time |
|---|
| Oct 29, 2026 | Bank accounts | Opening an accountUnable to open an account | TX | Explained | Yes |
| May 9, 2026 | Bank accounts | Opening an accountDidn't receive terms that were advertised | MA | Explained | No |
| Apr 4, 2026 | Bank accounts | Opening an accountDidn't receive terms that were advertised | WA | Money back | No |
| Feb 28, 2026 | Bank accounts | Opening an accountDidn't receive terms that were advertised | TX | Explained | No |
| Feb 3, 2026 | Bank accounts | Opening an accountDidn't receive terms that were advertised | CO | Explained | Yes |
| Jan 21, 2026 | Bank accounts | Opening an accountDidn't receive terms that were advertised | MI | Explained | Yes |
| Dec 22, 2025 | Bank accounts | Opening an accountDidn't receive terms that were advertised | CA | Explained | No |
| Dec 18, 2025 | Bank accounts | Opening an accountDidn't receive terms that were advertised | CA | Explained | No |
| Dec 10, 2025 | Bank accounts | Opening an accountDidn't receive terms that were advertised | TX | Explained | No |
| Dec 3, 2025 | Bank accounts | Opening an accountDidn't receive terms that were advertised | TX | Explained | No |
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