Case file
Bank accounts
Complaint 21307484 Upgrade
Explained- Product
- Checking or savings account · Savings account
- Detail
- Funds not received from closed account
- Filed by
- Web
- Company's answer
- Closed with explanation
- On time
- Yes, within 15 days
- Apr 16, 2026Complaint received
- May 28, 2026Sent to Upgrade (42 days later)
- AnsweredClosed with explanation
Closed with explanation: the company replied and explained its position, but gave no money back and changed nothing. The consumer's own description is not published with this record.
More Upgrade complaints about closing an account
| Received | About | Issue | State | Answer | On time |
|---|
| Oct 6, 2026 | Bank accounts | Closing an accountCompany closed your account | FL | Explained | Yes |
| Sep 16, 2026 | Bank accounts | Closing an accountFunds not received from closed account | NJ | Explained | Yes |
| Aug 4, 2026 | Bank accounts | Closing an accountFunds not received from closed account | CO | Explained | Yes |
| Aug 3, 2026 | Bank accounts | Closing an accountFunds not received from closed account | NY | Explained | Yes |
| Jun 30, 2026 | Bank accounts | Closing an accountCompany closed your account | NY | Explained | Yes |
| Jun 1, 2026 | Bank accounts | Closing an accountCan't close your account | OH | Explained | Yes |
| Apr 21, 2026 | Bank accounts | Closing an accountFunds not received from closed account | GA | Explained | Yes |
| Apr 6, 2026 | Bank accounts | Closing an accountFunds not received from closed account | VA | Explained | Yes |
| Apr 2, 2026 | Bank accounts | Closing an accountCompany closed your account | FL | Explained | Yes |
| Mar 27, 2026 | Bank accounts | Closing an accountCompany closed your account | VA | Explained | Yes |
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