Case file
Bank accounts
Complaint 22768576 Upgrade
Explained- Product
- Checking or savings account · Checking account
- Detail
- Can't close your account
- Filed by
- Web
- Company's answer
- Closed with explanation
- On time
- Yes, within 15 days
- Jun 1, 2026Complaint received
- Jun 1, 2026Sent to Upgrade
- AnsweredClosed with explanation
Closed with explanation: the company replied and explained its position, but gave no money back and changed nothing. The consumer's own description is not published with this record.
More Upgrade complaints about closing an account
| Received | About | Issue | State | Answer | On time |
|---|
| Oct 6, 2026 | Bank accounts | Closing an accountCompany closed your account | FL | Explained | Yes |
| Sep 16, 2026 | Bank accounts | Closing an accountFunds not received from closed account | NJ | Explained | Yes |
| Aug 4, 2026 | Bank accounts | Closing an accountFunds not received from closed account | CO | Explained | Yes |
| Aug 3, 2026 | Bank accounts | Closing an accountFunds not received from closed account | NY | Explained | Yes |
| Jun 30, 2026 | Bank accounts | Closing an accountCompany closed your account | NY | Explained | Yes |
| Apr 21, 2026 | Bank accounts | Closing an accountFunds not received from closed account | GA | Explained | Yes |
| Apr 16, 2026 | Bank accounts | Closing an accountFunds not received from closed account | SC | Explained | Yes |
| Apr 6, 2026 | Bank accounts | Closing an accountFunds not received from closed account | VA | Explained | Yes |
| Apr 2, 2026 | Bank accounts | Closing an accountCompany closed your account | FL | Explained | Yes |
| Mar 27, 2026 | Bank accounts | Closing an accountCompany closed your account | VA | Explained | Yes |
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