Case file
Bank accounts
Complaint 21450718 Upgrade
Explained- Product
- Checking or savings account · Checking account
- Detail
- Funds not received from closed account
- Filed by
- Web · Servicemember
- Company's answer
- Closed with explanation
- On time
- Yes, within 15 days
- Apr 21, 2026Complaint received
- Apr 21, 2026Sent to Upgrade
- AnsweredClosed with explanation
Closed with explanation: the company replied and explained its position, but gave no money back and changed nothing. The consumer's own description is not published with this record.
More Upgrade complaints about closing an account
| Received | About | Issue | State | Answer | On time |
|---|
| Oct 6, 2026 | Bank accounts | Closing an accountCompany closed your account | FL | Explained | Yes |
| Sep 16, 2026 | Bank accounts | Closing an accountFunds not received from closed account | NJ | Explained | Yes |
| Aug 4, 2026 | Bank accounts | Closing an accountFunds not received from closed account | CO | Explained | Yes |
| Aug 3, 2026 | Bank accounts | Closing an accountFunds not received from closed account | NY | Explained | Yes |
| Jun 30, 2026 | Bank accounts | Closing an accountCompany closed your account | NY | Explained | Yes |
| Jun 1, 2026 | Bank accounts | Closing an accountCan't close your account | OH | Explained | Yes |
| Apr 16, 2026 | Bank accounts | Closing an accountFunds not received from closed account | SC | Explained | Yes |
| Apr 6, 2026 | Bank accounts | Closing an accountFunds not received from closed account | VA | Explained | Yes |
| Apr 2, 2026 | Bank accounts | Closing an accountCompany closed your account | FL | Explained | Yes |
| Mar 27, 2026 | Bank accounts | Closing an accountCompany closed your account | VA | Explained | Yes |
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