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Student loans

Complaint 21351247 Citizens Bank

Explained
Product
Student loan · Private student loan
Detail
Problem lowering your monthly payments
From
California 95959
Filed by
Web
Company's answer
Closed with explanation
On time
Yes, within 15 days
  1. Apr 17, 2026Complaint received
  2. Apr 17, 2026Sent to Citizens Bank
  3. AnsweredClosed with explanation

Closed with explanation: the company replied and explained its position, but gave no money back and changed nothing. The consumer's own description is not published with this record.

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More Citizens Bank complaints about struggling to repay your loan

ReceivedAboutIssueStateAnswerOn time
Nov 4, 2026Student loansStruggling to repay your loanCan't get other flexible options for repaying your loanTXIn progressYes
Oct 8, 2026Student loansStruggling to repay your loanProblem lowering your monthly paymentsMIExplainedYes
Sep 25, 2026Student loansStruggling to repay your loanCan't get other flexible options for repaying your loanCAExplainedYes
Jul 12, 2026Student loansStruggling to repay your loanCan't temporarily delay making paymentsTNExplainedYes
Jul 8, 2026Student loansStruggling to repay your loanCan't get other flexible options for repaying your loanNYExplainedYes
Jun 25, 2026Student loansStruggling to repay your loanCan't temporarily delay making paymentsTNExplainedYes
May 4, 2026Student loansStruggling to repay your loanCan't get other flexible options for repaying your loanDEExplainedYes
Feb 13, 2026Student loansStruggling to repay your loanProblem lowering your monthly paymentsNYExplainedYes
Nov 5, 2025Student loansStruggling to repay your loanProblem lowering your monthly paymentsNYExplainedYes
Sep 22, 2025Student loansStruggling to repay your loanCan't get other flexible options for repaying your loanMAExplainedYes

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Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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