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Student loans

Complaint 31903831 Citizens Bank

In progress
Product
Student loan · Private student loan
Detail
Can't get other flexible options for repaying your loan
From
Texas 75032
Filed by
Web
Company's answer
In progress
On time
Yes, within 15 days
  1. Nov 4, 2026Complaint received
  2. Nov 4, 2026Sent to Citizens Bank
  3. WaitingIn progress

In progress: the company has not given its final answer yet. Most answer within 15 days; some take up to 60. The consumer's own description is not published with this record.

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More Citizens Bank complaints about struggling to repay your loan

ReceivedAboutIssueStateAnswerOn time
Oct 8, 2026Student loansStruggling to repay your loanProblem lowering your monthly paymentsMIExplainedYes
Sep 25, 2026Student loansStruggling to repay your loanCan't get other flexible options for repaying your loanCAExplainedYes
Jul 12, 2026Student loansStruggling to repay your loanCan't temporarily delay making paymentsTNExplainedYes
Jul 8, 2026Student loansStruggling to repay your loanCan't get other flexible options for repaying your loanNYExplainedYes
Jun 25, 2026Student loansStruggling to repay your loanCan't temporarily delay making paymentsTNExplainedYes
May 4, 2026Student loansStruggling to repay your loanCan't get other flexible options for repaying your loanDEExplainedYes
Apr 17, 2026Student loansStruggling to repay your loanProblem lowering your monthly paymentsCAExplainedYes
Feb 13, 2026Student loansStruggling to repay your loanProblem lowering your monthly paymentsNYExplainedYes
Nov 5, 2025Student loansStruggling to repay your loanProblem lowering your monthly paymentsNYExplainedYes
Sep 22, 2025Student loansStruggling to repay your loanCan't get other flexible options for repaying your loanMAExplainedYes

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Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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