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Student loans

Complaint 23563370 Citizens Bank

Explained
Product
Student loan · Private student loan
Detail
Can't temporarily delay making payments
From
Tennessee 37122
Filed by
Web · Servicemember
Company's answer
Closed with explanation
On time
Yes, within 15 days
  1. Jun 25, 2026Complaint received
  2. Jun 25, 2026Sent to Citizens Bank
  3. AnsweredClosed with explanation

Closed with explanation: the company replied and explained its position, but gave no money back and changed nothing. The consumer's own description is not published with this record.

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More Citizens Bank complaints about struggling to repay your loan

ReceivedAboutIssueStateAnswerOn time
Nov 4, 2026Student loansStruggling to repay your loanCan't get other flexible options for repaying your loanTXIn progressYes
Oct 8, 2026Student loansStruggling to repay your loanProblem lowering your monthly paymentsMIExplainedYes
Sep 25, 2026Student loansStruggling to repay your loanCan't get other flexible options for repaying your loanCAExplainedYes
Jul 12, 2026Student loansStruggling to repay your loanCan't temporarily delay making paymentsTNExplainedYes
Jul 8, 2026Student loansStruggling to repay your loanCan't get other flexible options for repaying your loanNYExplainedYes
May 4, 2026Student loansStruggling to repay your loanCan't get other flexible options for repaying your loanDEExplainedYes
Apr 17, 2026Student loansStruggling to repay your loanProblem lowering your monthly paymentsCAExplainedYes
Feb 13, 2026Student loansStruggling to repay your loanProblem lowering your monthly paymentsNYExplainedYes
Nov 5, 2025Student loansStruggling to repay your loanProblem lowering your monthly paymentsNYExplainedYes
Sep 22, 2025Student loansStruggling to repay your loanCan't get other flexible options for repaying your loanMAExplainedYes

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Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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