Share your experienceShare
Companies A-Z Rankings Categories Problems By state Latest complaints Trends Compare Experiences Reports Guides Share your experience
Theme
Case file

Student loans

Complaint 24119968 Citizens Bank

Explained
Product
Student loan · Private student loan
Detail
Can't temporarily delay making payments
From
Tennessee 37122
Filed by
Web · Servicemember
Company's answer
Closed with explanation
On time
Yes, within 15 days
  1. Jul 12, 2026Complaint received
  2. Jul 12, 2026Sent to Citizens Bank
  3. AnsweredClosed with explanation

Closed with explanation: the company replied and explained its position, but gave no money back and changed nothing. The consumer's own description is not published with this record.

Same problem with Citizens Bank?

Tell people what happened to you and how it ended - it is the part the records leave out.

Share your experience See Citizens Bank's record

More Citizens Bank complaints about struggling to repay your loan

ReceivedAboutIssueStateAnswerOn time
Nov 4, 2026Student loansStruggling to repay your loanCan't get other flexible options for repaying your loanTXIn progressYes
Oct 8, 2026Student loansStruggling to repay your loanProblem lowering your monthly paymentsMIExplainedYes
Sep 25, 2026Student loansStruggling to repay your loanCan't get other flexible options for repaying your loanCAExplainedYes
Jul 8, 2026Student loansStruggling to repay your loanCan't get other flexible options for repaying your loanNYExplainedYes
Jun 25, 2026Student loansStruggling to repay your loanCan't temporarily delay making paymentsTNExplainedYes
May 4, 2026Student loansStruggling to repay your loanCan't get other flexible options for repaying your loanDEExplainedYes
Apr 17, 2026Student loansStruggling to repay your loanProblem lowering your monthly paymentsCAExplainedYes
Feb 13, 2026Student loansStruggling to repay your loanProblem lowering your monthly paymentsNYExplainedYes
Nov 5, 2025Student loansStruggling to repay your loanProblem lowering your monthly paymentsNYExplainedYes
Sep 22, 2025Student loansStruggling to repay your loanCan't get other flexible options for repaying your loanMAExplainedYes

Discuss this complaint

Be kind and stick to facts. No account numbers or other people's details. Rules

No comments yet. Start the conversation - questions are welcome too.

Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

Check the record before you sign.

Then add to it. Every experience you share - good or bad - goes on that company's record and helps the next person decide. Two minutes, anonymous.

Share your experience