Case file
Prepaid & gift cards
Complaint 21386996 Current
Explained- Product
- Prepaid card · General-purpose prepaid card
- Filed by
- Web · Servicemember
- Company's answer
- Closed with explanation
- On time
- Yes, within 15 days
- Apr 19, 2026Complaint received
- May 15, 2026Sent to Current (26 days later)
- AnsweredClosed with explanation
Closed with explanation: the company replied and explained its position, but gave no money back and changed nothing. The consumer's own description is not published with this record.
More Current complaints about unexpected or other fees
| Received | About | Issue | State | Answer | On time |
|---|
| Oct 17, 2026 | Money transfers & apps | Unexpected or other fees | WA | Explained | No |
| Sep 28, 2026 | Prepaid & gift cards | Unexpected or other fees | WA | In progress | Yes |
| Aug 7, 2026 | Prepaid & gift cards | Unexpected or other fees | TX | Explained | Yes |
| Jul 20, 2026 | Prepaid & gift cards | Unexpected or other fees | IL | Explained | Yes |
| Jul 3, 2026 | Prepaid & gift cards | Unexpected or other fees | GA | Explained | Yes |
| Apr 23, 2026 | Prepaid & gift cards | Unexpected or other fees | VA | Explained | No |
| Apr 10, 2026 | Prepaid & gift cards | Unexpected or other fees | NY | Explained | Yes |
| Jan 29, 2026 | Prepaid & gift cards | Unexpected or other fees | IL | Explained | Yes |
| Nov 20, 2025 | Prepaid & gift cards | Unexpected or other fees | FL | Explained | Yes |
| May 22, 2025 | Prepaid & gift cards | Unexpected or other fees | LA | Explained | Yes |
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