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Case file

Prepaid & gift cards

Complaint 28483875 Current

In progress
Company
Current
Product
Prepaid card · General-purpose prepaid card
From
Washington 98682
Filed by
Web
Company's answer
In progress
On time
Yes, within 15 days
  1. Sep 28, 2026Complaint received
  2. Sep 28, 2026Sent to Current
  3. WaitingIn progress

In progress: the company has not given its final answer yet. Most answer within 15 days; some take up to 60. The consumer's own description is not published with this record.

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More Current complaints about unexpected or other fees

ReceivedAboutIssueStateAnswerOn time
Oct 17, 2026Money transfers & appsUnexpected or other feesWAExplainedNo
Aug 7, 2026Prepaid & gift cardsUnexpected or other feesTXExplainedYes
Jul 20, 2026Prepaid & gift cardsUnexpected or other feesILExplainedYes
Jul 3, 2026Prepaid & gift cardsUnexpected or other feesGAExplainedYes
Apr 23, 2026Prepaid & gift cardsUnexpected or other feesVAExplainedNo
Apr 19, 2026Prepaid & gift cardsUnexpected or other feesMOExplainedYes
Apr 10, 2026Prepaid & gift cardsUnexpected or other feesNYExplainedYes
Jan 29, 2026Prepaid & gift cardsUnexpected or other feesILExplainedYes
Nov 20, 2025Prepaid & gift cardsUnexpected or other feesFLExplainedYes
May 22, 2025Prepaid & gift cardsUnexpected or other feesLAExplainedYes

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Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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