Case file
Credit cards
Complaint 21957615 KeyBank
Money back- Product
- Credit card · General-purpose credit card or charge card
- Detail
- Can't close your account
- Filed by
- Web
- Company's answer
- Closed with monetary relief
- On time
- Yes, within 15 days
- May 7, 2026Complaint received
- May 7, 2026Sent to KeyBank
- AnsweredClosed with monetary relief
Closed with monetary relief: the company paid money back or credited the account. The consumer's own description is not published with this record.
More KeyBank complaints about closing your account
| Received | About | Issue | State | Answer | On time |
|---|
| Aug 24, 2026 | Credit cards | Closing your accountCompany closed your account | CA | Explained | Yes |
| Aug 4, 2026 | Credit cards | Closing your accountCompany closed your account | CO | Explained | Yes |
| Jul 24, 2026 | Credit cards | Closing your accountCompany closed your account | CO | Explained | Yes |
| May 20, 2026 | Credit cards | Closing your accountCompany closed your account | IN | Explained | Yes |
| Apr 17, 2026 | Credit cards | Closing your accountCan't close your account | NY | Explained | Yes |
| Feb 21, 2026 | Credit cards | Closing your accountCompany closed your account | OH | Explained | Yes |
| Jun 20, 2025 | Credit cards | Closing your accountCompany closed your account | NY | Money back | Yes |
| May 10, 2024 | Credit cards | Closing your accountCompany closed your account | OR | Money back | Yes |
| May 2, 2024 | Credit cards | Closing your accountCompany closed your account | IN | Explained | Yes |
| Apr 3, 2024 | Credit cards | Closing your accountCompany closed your account | OH | Explained | Yes |
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