Case file
Credit cards
Complaint 24928989 KeyBank
Explained- Product
- Credit card · General-purpose credit card or charge card
- Detail
- Company closed your account
- Filed by
- Web
- Company's answer
- Closed with explanation
- On time
- Yes, within 15 days
- Aug 4, 2026Complaint received
- Aug 4, 2026Sent to KeyBank
- AnsweredClosed with explanation
Closed with explanation: the company replied and explained its position, but gave no money back and changed nothing. The consumer's own description is not published with this record.
More KeyBank complaints about closing your account
| Received | About | Issue | State | Answer | On time |
|---|
| Aug 24, 2026 | Credit cards | Closing your accountCompany closed your account | CA | Explained | Yes |
| Jul 24, 2026 | Credit cards | Closing your accountCompany closed your account | CO | Explained | Yes |
| May 20, 2026 | Credit cards | Closing your accountCompany closed your account | IN | Explained | Yes |
| May 7, 2026 | Credit cards | Closing your accountCan't close your account | WA | Money back | Yes |
| Apr 17, 2026 | Credit cards | Closing your accountCan't close your account | NY | Explained | Yes |
| Feb 21, 2026 | Credit cards | Closing your accountCompany closed your account | OH | Explained | Yes |
| Jun 20, 2025 | Credit cards | Closing your accountCompany closed your account | NY | Money back | Yes |
| May 10, 2024 | Credit cards | Closing your accountCompany closed your account | OR | Money back | Yes |
| May 2, 2024 | Credit cards | Closing your accountCompany closed your account | IN | Explained | Yes |
| Apr 3, 2024 | Credit cards | Closing your accountCompany closed your account | OH | Explained | Yes |
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