Case file
Bank accounts
Complaint 22168984 Eastern Bankshares
Money back- Product
- Checking or savings account · Checking account
- Detail
- Deposits and withdrawals
- Filed by
- Referral
- Company's answer
- Closed with monetary relief
- On time
- Yes, within 15 days
- Public statement
- Company has responded to the consumer and the CFPB and chooses not to provide a public response
- May 12, 2026Complaint received
- May 13, 2026Sent to Eastern Bankshares (1 day later)
- AnsweredClosed with monetary relief
Closed with monetary relief: the company paid money back or credited the account. The consumer's own description is not published with this record.
More Eastern Bankshares complaints about managing an account
| Received | About | Issue | State | Answer | On time |
|---|
| Oct 20, 2026 | Bank accounts | Managing an accountDeposits and withdrawals | MA | Money back | Yes |
| Oct 14, 2026 | Bank accounts | Managing an accountFunds not handled or disbursed as instructed | NH | Explained | Yes |
| Sep 16, 2026 | Bank accounts | Managing an accountProblem making or receiving payments | MA | Explained | Yes |
| Aug 31, 2026 | Bank accounts | Managing an accountProblem making or receiving payments | MA | Explained | Yes |
| Aug 28, 2026 | Bank accounts | Managing an accountDeposits and withdrawals | NH | Explained | Yes |
| Jul 30, 2026 | Bank accounts | Managing an accountDeposits and withdrawals | MA | Money back | Yes |
| Jul 11, 2026 | Bank accounts | Managing an accountProblem using a debit or ATM card | MA | Explained | Yes |
| Jul 10, 2026 | Bank accounts | Managing an accountProblem accessing account | MA | Explained | Yes |
| Jun 23, 2026 | Bank accounts | Managing an accountDeposits and withdrawals | MA | Explained | Yes |
| Jun 9, 2026 | Bank accounts | Managing an accountProblem accessing account | MA | Explained | Yes |
Discuss this complaint
No comments yet. Start the conversation - questions are welcome too.