Case file
Auto loans & leases
Complaint 22426517 Carvana Group
Explained- Product
- Vehicle loan or lease · Loan
- Detail
- Confusing or misleading advertising or marketing
- Filed by
- Web · Servicemember
- Company's answer
- Closed with explanation
- On time
- Yes, within 15 days
- May 21, 2026Complaint received
- May 21, 2026Sent to Carvana Group
- AnsweredClosed with explanation
Closed with explanation: the company replied and explained its position, but gave no money back and changed nothing. The consumer's own description is not published with this record.
More Carvana Group complaints about getting a loan or lease
| Received | About | Issue | State | Answer | On time |
|---|
| Oct 26, 2026 | Auto loans & leases | Getting a loan or leaseChanges in terms mid-deal or after closing | TX | Explained | Yes |
| Oct 6, 2026 | Auto loans & leases | Getting a loan or leaseCredit denial | VA | Explained | Yes |
| Oct 5, 2026 | Auto loans & leases | Getting a loan or leaseProblem with a trade-in | NY | Explained | Yes |
| Oct 4, 2026 | Auto loans & leases | Getting a loan or leaseLoan opened without my consent or knowledge | AL | Explained | Yes |
| Sep 30, 2026 | Auto loans & leases | Getting a loan or leaseConfusing or misleading advertising or marketing | NC | Explained | Yes |
| Sep 29, 2026 | Auto loans & leases | Getting a loan or leaseConfusing or misleading advertising or marketing | OK | Explained | Yes |
| Sep 11, 2026 | Auto loans & leases | Getting a loan or leaseChanges in terms mid-deal or after closing | FL | Explained | Yes |
| Sep 10, 2026 | Auto loans & leases | Getting a loan or leaseConfusing or misleading advertising or marketing | TX | Explained | Yes |
| Sep 4, 2026 | Auto loans & leases | Getting a loan or leaseConfusing or misleading advertising or marketing | WA | Explained | Yes |
| Aug 26, 2026 | Auto loans & leases | Getting a loan or leaseCredit denial | TX | Explained | Yes |
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