Share your experienceShare
Companies A-Z Rankings Categories Problems By state Latest complaints Trends Compare Experiences Reports Guides Share your experience
Theme
Case file

Auto loans & leases

Complaint 22521886 CarMax

Explained
Company
CarMax
Product
Vehicle loan or lease · Loan
Detail
Account information incorrect
From
Georgia 30328
Filed by
Web
Company's answer
Closed with explanation
On time
Yes, within 15 days
  1. May 24, 2026Complaint received
  2. May 24, 2026Sent to CarMax
  3. AnsweredClosed with explanation

Closed with explanation: the company replied and explained its position, but gave no money back and changed nothing. The consumer's own description is not published with this record.

Same problem with CarMax?

Tell people what happened to you and how it ended - it is the part the records leave out.

Share your experience See CarMax's record

More CarMax complaints about incorrect information on your report

ReceivedAboutIssueStateAnswerOn time
Nov 10, 2026Credit reportingIncorrect information on your reportAccount information incorrectMSExplainedYes
Nov 4, 2026Credit reportingIncorrect information on your reportAccount information incorrectFLExplainedYes
Oct 30, 2026Credit reportingIncorrect information on your reportAccount status incorrectMAExplainedYes
Oct 28, 2026Credit reportingIncorrect information on your reportAccount information incorrectTXExplainedYes
Oct 28, 2026Credit reportingIncorrect information on your reportAccount information incorrectOHExplainedYes
Oct 26, 2026Credit reportingIncorrect information on your reportAccount information incorrectTXExplainedYes
Oct 23, 2026Credit reportingIncorrect information on your reportPublic record information inaccurateILExplainedYes
Oct 22, 2026Credit reportingIncorrect information on your reportAccount information incorrectNCExplainedYes
Oct 21, 2026Credit reportingIncorrect information on your reportAccount information incorrectFLExplainedYes
Oct 21, 2026Credit reportingIncorrect information on your reportInformation belongs to someone elseNCExplainedYes

Discuss this complaint

Be kind and stick to facts. No account numbers or other people's details. Rules

No comments yet. Start the conversation - questions are welcome too.

Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

Check the record before you sign.

Then add to it. Every experience you share - good or bad - goes on that company's record and helps the next person decide. Two minutes, anonymous.

Share your experience