Case file
Student loans
Complaint 2265069 Vermont Student Assistance
Explained- Product
- Student loan · Non-federal student loan
- Detail
- Having problems with customer service
- Filed by
- Web
- Company's answer
- Closed with explanation
- On time
- Yes, within 15 days
- Public statement
- Company has responded to the consumer and the CFPB and chooses not to provide a public response
- Dec 27, 2016Complaint received
- Dec 27, 2016Sent to Vermont Student Assistance
- AnsweredClosed with explanation
Closed with explanation: the company replied and explained its position, but gave no money back and changed nothing. The consumer's own description is not published with this record.
More Vermont Student Assistance complaints about dealing with my lender or servicer
| Received | About | Issue | State | Answer | On time |
|---|
| Jan 10, 2017 | Student loans | Dealing with my lender or servicerReceived bad information about my loan | VT | Explained | Yes |
| Oct 4, 2016 | Student loans | Dealing with my lender or servicerTrouble with how payments are handled | OH | Explained | Yes |
| Aug 5, 2016 | Student loans | Dealing with my lender or servicerDon't agree with fees charged | VT | Explained | Yes |
| Aug 1, 2016 | Student loans | Dealing with my lender or servicerTrouble with how payments are handled | VA | Explained | Yes |
| Jul 22, 2016 | Student loans | Dealing with my lender or servicerDon't agree with fees charged | VT | Explained | Yes |
| Jul 21, 2016 | Student loans | Dealing with my lender or servicerDon't agree with fees charged | NH | Explained | Yes |
| Jul 20, 2016 | Student loans | Dealing with my lender or servicerTrouble with how payments are handled | VA | Explained | Yes |
| Jun 23, 2016 | Student loans | Dealing with my lender or servicerHaving problems with customer service | CA | Explained | Yes |
| May 26, 2016 | Student loans | Dealing with my lender or servicerHaving problems with customer service | CA | Explained | Yes |
| Apr 24, 2016 | Student loans | Dealing with my lender or servicerTrouble with how payments are handled | WA | Explained | Yes |
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