Complaint log
Vermont Student Assistance complaint log
The newest complaints about Vermont Student Assistance, as they are published, with the company's answer. Open any one for the full record and to discuss it.
| Received | About | Issue | Answer |
|---|---|---|---|
| Apr 8, 2025 | Credit reporting | Incorrect information on your reportAccount information incorrect | Explained |
| Apr 8, 2025 | Credit reporting | Incorrect information on your reportAccount information incorrect | Explained |
| Sep 12, 2024 | Credit reporting | Incorrect information on your reportInformation is missing that should be on the report | Explained |
| May 12, 2024 | Credit reporting | Incorrect information on your reportAccount status incorrect | Explained |
| Mar 14, 2024 | Student loans | Struggling to repay your loanProblem lowering your monthly payments | Explained |
| Oct 6, 2023 | Student loans | Dealing with your lender or servicerDon't agree with the fees charged | Explained |
| Oct 6, 2022 | Student loans | Dealing with your lender or servicerTrouble with how payments are being handled | Explained |
| May 19, 2022 | Credit reporting | Problem with a credit reporting company's investigation into an existing problemTheir investigation did not fix an error on your report | Explained |
| Nov 1, 2021 | Student loans | Dealing with your lender or servicerReceived bad information about your loan | Explained |
| May 5, 2021 | Student loans | Struggling to repay your loanCan't get other flexible options for repaying your loan | Explained |
| Apr 7, 2021 | Student loans | Dealing with your lender or servicerTrouble with how payments are being handled | Explained |
| Mar 30, 2021 | Student loans | Dealing with your lender or servicerDon't agree with the fees charged | Explained |
| Mar 23, 2021 | Student loans | Struggling to repay your loanCan't get other flexible options for repaying your loan | Explained |
| Jan 15, 2019 | Student loans | Dealing with your lender or servicerReceived bad information about your loan | Explained |
| Jan 1, 2019 | Student loans | Dealing with your lender or servicerTrouble with how payments are being handled | Explained |
| Oct 19, 2018 | Credit reporting | Incorrect information on your reportAccount information incorrect | Fixed |
| Sep 27, 2018 | Debt collection | False statements or representationIndicated you were committing crime by not paying debt | Explained |
| Aug 17, 2018 | Student loans | Dealing with your lender or servicerReceived bad information about your loan | Explained |
| Mar 6, 2018 | Debt collection | Written notification about debtDidn't receive enough information to verify debt | Explained |
| Jan 18, 2018 | Student loans | Dealing with your lender or servicerTrouble with how payments are being handled | Explained |
| Nov 28, 2017 | Student loans | Struggling to repay your loanCan't temporarily delay making payments | Explained |
| Sep 17, 2017 | Student loans | Dealing with your lender or servicerReceived bad information about your loan | Explained |
| Aug 9, 2017 | Student loans | Getting a loanConfusing or misleading advertising | Explained |
| Jun 22, 2017 | Student loans | Dealing with your lender or servicerKeep getting calls about your loan | Explained |
| May 23, 2017 | Student loans | Struggling to repay your loanCan't get other flexible options for repaying your loan | Explained |
| Feb 8, 2017 | Student loans | Can't repay my loanCan't decrease my monthly payments | Explained |
| Jan 10, 2017 | Student loans | Dealing with my lender or servicerReceived bad information about my loan | Explained |
| Dec 27, 2016 | Student loans | Dealing with my lender or servicerHaving problems with customer service | Explained |
| Nov 3, 2016 | Student loans | Can't repay my loanCan't get flexible payment options | Explained |
| Oct 4, 2016 | Student loans | Dealing with my lender or servicerTrouble with how payments are handled | Explained |
| Oct 4, 2016 | Student loans | Can't repay my loanCan't get flexible payment options | Explained |
| Sep 27, 2016 | Student loans | Can't repay my loanCan't decrease my monthly payments | Explained |
| Aug 5, 2016 | Student loans | Dealing with my lender or servicerDon't agree with fees charged | Explained |
| Aug 1, 2016 | Student loans | Dealing with my lender or servicerTrouble with how payments are handled | Explained |
| Jul 22, 2016 | Student loans | Dealing with my lender or servicerDon't agree with fees charged | Explained |
| Jul 21, 2016 | Student loans | Dealing with my lender or servicerDon't agree with fees charged | Explained |
| Jul 20, 2016 | Student loans | Dealing with my lender or servicerTrouble with how payments are handled | Explained |
| Jul 14, 2016 | Student loans | Can't repay my loanCan't decrease my monthly payments | Explained |
| Jul 1, 2016 | Student loans | Can't repay my loanCan't decrease my monthly payments | Explained |
| Jun 23, 2016 | Student loans | Dealing with my lender or servicerHaving problems with customer service | Explained |
| Jun 17, 2016 | Student loans | Can't repay my loanCan't temporarily postpone payments | Explained |
| May 26, 2016 | Student loans | Dealing with my lender or servicerHaving problems with customer service | Explained |
| May 23, 2016 | Student loans | Can't repay my loanCan't temporarily postpone payments | Explained |
| Apr 24, 2016 | Student loans | Dealing with my lender or servicerTrouble with how payments are handled | Explained |
| Mar 13, 2016 | Student loans | Dealing with my lender or servicerTrouble with how payments are handled | Fixed |
| Dec 22, 2015 | Student loans | Dealing with my lender or servicerTrouble with how payments are handled | Explained |
| Aug 14, 2015 | Student loans | Can't repay my loanCan't get flexible payment options | Explained |
| Aug 4, 2015 | Student loans | Can't repay my loanCan't decrease my monthly payments | Fixed |
| Jul 13, 2015 | Student loans | Dealing with my lender or servicerHaving problems with customer service | Money back |
| Apr 28, 2015 | Student loans | Dealing with my lender or servicerTrouble with how payments are handled | Explained |
Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works