Case file
Bank accounts
Complaint 23082821 NBT Bancorp
Explained- Product
- Checking or savings account · CD (Certificate of Deposit)
- Detail
- Fees charged for closing account
- Filed by
- Web · Older American
- Company's answer
- Closed with explanation
- On time
- Yes, within 15 days
- Jun 10, 2026Complaint received
- Jun 10, 2026Sent to NBT Bancorp
- AnsweredClosed with explanation
Closed with explanation: the company replied and explained its position, but gave no money back and changed nothing. The consumer's own description is not published with this record.
More NBT Bancorp complaints about closing an account
| Received | About | Issue | State | Answer | On time |
|---|
| Sep 30, 2026 | Bank accounts | Closing an accountCan't close your account | PA | Explained | Yes |
| Aug 4, 2026 | Bank accounts | Closing an accountCan't close your account | NY | Explained | Yes |
| Feb 4, 2026 | Bank accounts | Closing an accountCompany closed your account | NH | Explained | Yes |
| Jun 12, 2025 | Bank accounts | Closing an accountCan't close your account | FL | Explained | Yes |
| Aug 10, 2023 | Bank accounts | Closing an accountFunds not received from closed account | NY | Explained | Yes |
| Jun 20, 2023 | Bank accounts | Closing an accountCompany closed your account | NY | Explained | Yes |
| May 30, 2023 | Bank accounts | Closing an accountCompany closed your account | NY | Explained | Yes |
| Jan 4, 2023 | Bank accounts | Closing an accountCompany closed your account | NY | Explained | Yes |
| Aug 19, 2022 | Bank accounts | Closing an accountCompany closed your account | MA | Money back | Yes |
| Jan 6, 2022 | Bank accounts | Closing an accountCompany closed your account | NY | Explained | Yes |
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