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Bank accounts

Complaint 7154783 NBT Bancorp

Explained
Product
Checking or savings account · Checking account
Detail
Company closed your account
From
New York 13617
Filed by
Referral · Older American
Company's answer
Closed with explanation
On time
Yes, within 15 days
  1. Jun 20, 2023Complaint received
  2. Jun 22, 2023Sent to NBT Bancorp (2 days later)
  3. AnsweredClosed with explanation

Closed with explanation: the company replied and explained its position, but gave no money back and changed nothing. The consumer's own description is not published with this record.

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More NBT Bancorp complaints about closing an account

ReceivedAboutIssueStateAnswerOn time
Sep 30, 2026Bank accountsClosing an accountCan't close your accountPAExplainedYes
Aug 4, 2026Bank accountsClosing an accountCan't close your accountNYExplainedYes
Jun 10, 2026Bank accountsClosing an accountFees charged for closing accountNYExplainedYes
Feb 4, 2026Bank accountsClosing an accountCompany closed your accountNHExplainedYes
Jun 12, 2025Bank accountsClosing an accountCan't close your accountFLExplainedYes
Aug 10, 2023Bank accountsClosing an accountFunds not received from closed accountNYExplainedYes
May 30, 2023Bank accountsClosing an accountCompany closed your accountNYExplainedYes
Jan 4, 2023Bank accountsClosing an accountCompany closed your accountNYExplainedYes
Aug 19, 2022Bank accountsClosing an accountCompany closed your accountMAMoney backYes
Jan 6, 2022Bank accountsClosing an accountCompany closed your accountNYExplainedYes

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Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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