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Credit cards

Complaint 23095135 Navy Federal Credit Union

Explained
Product
Credit card · General-purpose credit card or charge card
Detail
Confusing or misleading advertising about the credit card
From
Illinois 60504
Filed by
Web · Servicemember
Company's answer
Closed with explanation
On time
Yes, within 15 days
Public statement
Company believes it acted appropriately as authorized by contract or law
  1. Jun 11, 2026Complaint received
  2. Jun 11, 2026Sent to Navy Federal Credit Union
  3. AnsweredClosed with explanation

Closed with explanation: the company replied and explained its position, but gave no money back and changed nothing. The consumer's own description is not published with this record.

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More Navy Federal Credit Union complaints about advertising and marketing, including promotional offers

ReceivedAboutIssueStateAnswerOn time
Nov 8, 2026Credit cardsAdvertising and marketing, including promotional offersConfusing or misleading advertising about the credit cardFLIn progressYes
Oct 28, 2026Credit cardsAdvertising and marketing, including promotional offersConfusing or misleading advertising about the credit cardGAIn progressYes
Sep 17, 2026Credit cardsAdvertising and marketing, including promotional offersDidn't receive advertised or promotional termsCAIn progressYes
Aug 27, 2026Credit cardsAdvertising and marketing, including promotional offersConfusing or misleading advertising about the credit cardGAExplainedYes
Jun 17, 2026Credit cardsAdvertising and marketing, including promotional offersConfusing or misleading advertising about the credit cardFLExplainedYes
Jun 2, 2026Credit cardsAdvertising and marketing, including promotional offersConfusing or misleading advertising about the credit cardFLFixedYes
May 8, 2026Credit cardsAdvertising and marketing, including promotional offersConfusing or misleading advertising about the credit cardTXExplainedYes
Apr 21, 2026Credit cardsAdvertising and marketing, including promotional offersConfusing or misleading advertising about the credit cardILExplainedYes
Apr 4, 2026Credit cardsAdvertising and marketing, including promotional offersDidn't receive advertised or promotional termsAZExplainedYes
Feb 12, 2026Credit cardsAdvertising and marketing, including promotional offersConfusing or misleading advertising about the credit cardPAExplainedYes

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Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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