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Credit cards

Complaint 31264920 Navy Federal Credit Union

In progress
Product
Credit card · General-purpose credit card or charge card
Detail
Confusing or misleading advertising about the credit card
From
Georgia 30126
Filed by
Web
Company's answer
In progress
On time
Yes, within 15 days
  1. Oct 28, 2026Complaint received
  2. Oct 28, 2026Sent to Navy Federal Credit Union
  3. WaitingIn progress

In progress: the company has not given its final answer yet. Most answer within 15 days; some take up to 60. The consumer's own description is not published with this record.

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More Navy Federal Credit Union complaints about advertising and marketing, including promotional offers

ReceivedAboutIssueStateAnswerOn time
Nov 8, 2026Credit cardsAdvertising and marketing, including promotional offersConfusing or misleading advertising about the credit cardFLIn progressYes
Sep 17, 2026Credit cardsAdvertising and marketing, including promotional offersDidn't receive advertised or promotional termsCAIn progressYes
Aug 27, 2026Credit cardsAdvertising and marketing, including promotional offersConfusing or misleading advertising about the credit cardGAExplainedYes
Jun 17, 2026Credit cardsAdvertising and marketing, including promotional offersConfusing or misleading advertising about the credit cardFLExplainedYes
Jun 11, 2026Credit cardsAdvertising and marketing, including promotional offersConfusing or misleading advertising about the credit cardILExplainedYes
Jun 2, 2026Credit cardsAdvertising and marketing, including promotional offersConfusing or misleading advertising about the credit cardFLFixedYes
May 8, 2026Credit cardsAdvertising and marketing, including promotional offersConfusing or misleading advertising about the credit cardTXExplainedYes
Apr 21, 2026Credit cardsAdvertising and marketing, including promotional offersConfusing or misleading advertising about the credit cardILExplainedYes
Apr 4, 2026Credit cardsAdvertising and marketing, including promotional offersDidn't receive advertised or promotional termsAZExplainedYes
Feb 12, 2026Credit cardsAdvertising and marketing, including promotional offersConfusing or misleading advertising about the credit cardPAExplainedYes

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Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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