Case file
Credit cards
Complaint 27530939 Navy Federal Credit Union
In progress- Product
- Credit card · General-purpose credit card or charge card
- Detail
- Didn't receive advertised or promotional terms
- Filed by
- Web · Servicemember
- Company's answer
- In progress
- On time
- Yes, within 15 days
- Sep 17, 2026Complaint received
- Sep 17, 2026Sent to Navy Federal Credit Union
- WaitingIn progress
In progress: the company has not given its final answer yet. Most answer within 15 days; some take up to 60. The consumer's own description is not published with this record.
More Navy Federal Credit Union complaints about advertising and marketing, including promotional offers
| Received | About | Issue | State | Answer | On time |
|---|
| Nov 8, 2026 | Credit cards | Advertising and marketing, including promotional offersConfusing or misleading advertising about the credit card | FL | In progress | Yes |
| Oct 28, 2026 | Credit cards | Advertising and marketing, including promotional offersConfusing or misleading advertising about the credit card | GA | In progress | Yes |
| Aug 27, 2026 | Credit cards | Advertising and marketing, including promotional offersConfusing or misleading advertising about the credit card | GA | Explained | Yes |
| Jun 17, 2026 | Credit cards | Advertising and marketing, including promotional offersConfusing or misleading advertising about the credit card | FL | Explained | Yes |
| Jun 11, 2026 | Credit cards | Advertising and marketing, including promotional offersConfusing or misleading advertising about the credit card | IL | Explained | Yes |
| Jun 2, 2026 | Credit cards | Advertising and marketing, including promotional offersConfusing or misleading advertising about the credit card | FL | Fixed | Yes |
| May 8, 2026 | Credit cards | Advertising and marketing, including promotional offersConfusing or misleading advertising about the credit card | TX | Explained | Yes |
| Apr 21, 2026 | Credit cards | Advertising and marketing, including promotional offersConfusing or misleading advertising about the credit card | IL | Explained | Yes |
| Apr 4, 2026 | Credit cards | Advertising and marketing, including promotional offersDidn't receive advertised or promotional terms | AZ | Explained | Yes |
| Feb 12, 2026 | Credit cards | Advertising and marketing, including promotional offersConfusing or misleading advertising about the credit card | PA | Explained | Yes |
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