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Prepaid & gift cards

Complaint 2351913 Citibank

Money back
Company
Citibank
Product
Prepaid card · General purpose card
From
Connecticut 068XX
Filed by
Web · Older American
Company's answer
Closed with monetary relief
On time
Yes, within 15 days
Public statement
Company has responded to the consumer and the CFPB and chooses not to provide a public response
  1. Feb 18, 2017Complaint received
  2. Feb 23, 2017Sent to Citibank (5 days later)
  3. AnsweredClosed with monetary relief

Closed with monetary relief: the company paid money back or credited the account. The consumer's own description is not published with this record.

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More Citibank complaints about managing, opening, or closing account

ReceivedAboutIssueStateAnswerOn time
Apr 17, 2017Prepaid & gift cardsManaging, opening, or closing accountCAExplainedYes
Mar 21, 2017Prepaid & gift cardsManaging, opening, or closing accountNYExplainedYes
Mar 20, 2017Prepaid & gift cardsManaging, opening, or closing accountFLExplainedYes
Mar 14, 2017Prepaid & gift cardsManaging, opening, or closing accountWIExplainedYes
Feb 18, 2017Prepaid & gift cardsManaging, opening, or closing accountWIMoney backYes
Feb 17, 2017Prepaid & gift cardsManaging, opening, or closing accountNCExplainedYes
Jan 25, 2017Prepaid & gift cardsManaging, opening, or closing accountOHExplainedYes
Jan 12, 2017Prepaid & gift cardsManaging, opening, or closing accountILExplainedYes
Jan 6, 2017Prepaid & gift cardsManaging, opening, or closing accountCAExplainedYes
Dec 5, 2016Prepaid & gift cardsManaging, opening, or closing accountDCMoney backYes

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Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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