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Case file

Bank accounts

Complaint 23631636 FIS

Explained
Product
Checking or savings account · Checking account
Detail
Company closed your account
From
Georgia 30815
Filed by
Web
Company's answer
Closed with explanation
On time
Yes, within 15 days
Public statement
Company has responded to the consumer and the CFPB and chooses not to provide a public response
  1. Jun 27, 2026Complaint received
  2. Jun 27, 2026Sent to FIS
  3. AnsweredClosed with explanation

Closed with explanation: the company replied and explained its position, but gave no money back and changed nothing. The consumer's own description is not published with this record.

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More FIS complaints about closing an account

ReceivedAboutIssueStateAnswerOn time
Nov 8, 2026Bank accountsClosing an accountFees charged for closing accountSCExplainedYes
Oct 24, 2026Bank accountsClosing an accountCompany closed your accountALExplainedYes
Aug 30, 2026Bank accountsClosing an accountCompany closed your accountTXExplainedYes
Jun 26, 2026Bank accountsClosing an accountCompany closed your accountNYExplainedYes
Jun 23, 2026Bank accountsClosing an accountCompany closed your accountNCExplainedYes
Jun 17, 2026Bank accountsClosing an accountCompany closed your accountFLExplainedYes
May 24, 2026Bank accountsClosing an accountCompany closed your accountTXExplainedYes
Apr 30, 2026Bank accountsClosing an accountCompany closed your accountCAExplainedYes
Apr 17, 2026Bank accountsClosing an accountFees charged for closing accountOKExplainedYes
Feb 24, 2026Bank accountsClosing an accountCompany closed your accountILExplainedYes

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Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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